FAQ
Search FAQ
AUCTION SNIPER – Basics
What does Auction Sniper do?
How much does Auction Sniper cost?
How do I pay my bill?
What are the risks of sniping?
Why do you require my eBay password?
...more
How Do I...
How do I cancel or delete a snipe?
How do I cancel or delete more than one snipe at a time?
How do I change or modify a snipe?
How do I change my username or password?
How do I change my email address?
Snipes
When can I modify snipes that I’ve entered?
How come when I click on "Snipe It Now!" nothing happens?
What is a "Max Bid"?
Why isn't the price on My Snipes current?
Why was my snipe 30 minutes early (Friday AM maintenance)?
BID GROUPS
Do you have a tutorial for bid groups?
Can I reuse a bid group?
Can I add two or more bids with the same auction ending time to a bid group?
Why did I win more than one item under bid groups?
Why have all my bid group items been cancelled?
eBay
How do you ensure that your clock is synchronized with eBay's?
How secure does my password need to be?
Can I use my email address as my username?
What are eBay bid increments?
UPIC Shipping Insurance
What type of shipping insurance coverage is provided by Auction Sniper?
What happens when I select the checkbox for shipping insurance in MY ACCOUNT?
Can I insure multiple items at a time?
Where can I learn more information about the shipping insurance option?